FAQ
How Can I Make The Payment?
You can safely make the payment by Credit Card or PayPal.
What Happens After I Complete The Purchase?
Once your payment is complete, a page will open where you can easily download your purchased files.
Due to the large size of the purchased package, after the checkout you will receive a PDF file with the necessary link to proceed with the download of it, as the files have been stored on a cloud storage space for easy access anytime and from any device.
If for any reason you do not receive it, please contact us at [email protected]
Can This Package Be Useful To Me Even If I Don't Have Any Experience?
Certainly, because along with thousands of graphics, you will also receive our helpful Cricut Tips & Hacks , Mini Guides, eBooks, Guide Files, created especially to allow you to take your first steps with Cricut, and will give you all the information you need to learn from scratch and start creating your projects in a simple and enjoyable way.
How Do I Unzip Downloaded Files?
All files of our products to save space and keep multiple files together for easy access are delivered in .ZIP files. You can unzip a file by following these steps:
For WINDOWS PC:
Double-click the compressed folder to open it.Then, drag the file or folder from the compressed folder to a new location.To extract the entire contents of the compressed folder, right-click on the folder and click "Extract All".
For MAC:
Double-click the .zipper file, then search for the product folder or product file. If you don't have the programs to unzip files on your computer, we recommend installing 7-Zip. or WinZip
What Happens If I Lose Purchased Files?
No problem, just contact us at [email protected] with your order details and we'll send you a new download link right away.
How Can I Open an SVG File?
There are a few vector graphics editor that you can use to open and edit your SVG file:
Cricut, Silhouette Studio Designer Edition or higher, Corel Draw, Inkscape, Adobe Illustrator CC, Adobe Flash Player 1, Adobe Flash Professional CC, Adobe InDesign CC, Graphics Suite X7, PaintShop Pro X7 and Serif DrawPlus.
What Software Programs Can Open My Design?
You can open the downloaded files on a variety of programs such as: Silhouette Studio, Cricut Design Space, Adobe Illustrator, Inkscape, SCAL, Brother's ScanNCut, Corel Draw and Make The Cut!
How Do I Use/Import SVG File in Cricut Design Space?
Follow these instructions to import SVG file into your Cricut Design Space software:
1) In Cricut Design Space click on “Upload Images” link on the left.
2) Click “Upload Image” button.
3) Click “Browse Image” button.
4) Browse to the folder with your SVG file.
5) Chose the required file. Click Open and then Save.
How Do I Use My Purchased Files in My Silhouette Studio Software?
For Basic Silhouette Studio Software:
You will need to use DXF format files. Import DXF file by going to “File -> Import -> Import to Library…” in your Silhouette Studio, and then browse to DXF files location.
For Designer Edition Silhouette Studio Software:
You will need to use SVG format files. Import SVG file by going to “File -> Import -> Import to Library…” in your Silhouette Studio, and then browse to SVG files location. You may need to select “SVG” in the “Files of type” dropdown box.
How Do I Import Multiple Files into My Silhouette Studio’s Library at Once?
Follow these instructions to import multiple files into your Silhouette Studio:
1) Go to your Library in Silhouette Studio
2) Open a separate File Explorer (outside Silhouette program). Browse to the folder where your DXF/SVG files are stored
3) Arrange Silhouette Studio (with opened Library) and File Explorer windows on your screen so you can see both at the same time.
4) In the File Explorer window select all the DXF/SVG files you want to import with your mouse.
5) Now drag the selected files from File Explorer and drop into “My Library” area in Silhouette Studio.
What Is The Refund Policy?
Due to the digital nature of our products, we unfortunately cannot offer any refunds on digital downloads. All sales are final. Be sure to read the Terms of Use for full details on our policies.